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Search results for “digital transformation”
How cutting-edge hotels use AI for a great guest experience
02/08/2018
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6:29:05 PM
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AI is working far beyond imagination for hotel systems, a breakthrough we all have been anxiously awaiting.
TUI Group brings tours and activities out of the shadows
02/14/2018
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12:41:13 PM
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TUI’s ongoing digital transformation has created the infrastructure for “destination services” – as in tours, activities and transfers – to become a designated strategic growth area for the business.
ITB Asia: Connecting global tourism brands and Chinese millennials
11/01/2017
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2:44:01 PM
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About 150 executives from Ctrip, Meituan Travel, Shiji, Maritim Hotels, Hotelbeds, Saber, Yearth Group and other enterprises have shared insights into Chinese outbound tourism and marketing technologies.
Blockchain: beyond the hype
08/18/2017
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3:32:24 PM
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In the past two years, “blockchain” has become a magic word, able to open doors and investor wallets, panic industry juggernauts, and guarantee headlines.
Digitalization is the answer for airlines
07/31/2017
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4:18:57 PM
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A survey showed that 86% of consumers are willing to pay more for an upgraded experience and 55% to pay for a guaranteed good experience.
How American Airlines discovered more is more in mobile design
07/06/2017
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5:24:08 PM
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Adding more steps to the booking flow tends to increase complexity and leads to abandoned purchases so is generally considered a no go area. Or is it?
Why travel brands should be investing in chatbots now
07/06/2017
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10:48:32 AM
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The ability for passengers in crisis to communicate with an airline via Facebook Messenger or chatbots provides instant relief. Implementing chatbots helps drive bookings, ancillary sales and customer satisfaction.
Personalization drives profits, but too few get the message
06/29/2017
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12:03:43 AM
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BCG's research shows brands that create personalization, as a marketing strategy, by integrating advanced digital tech and proprietary data for customers are seeing revenue increase by 6% to 10%.
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